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Throughout recent history, it can be argued – even proven – that the future of this world is going to be driven by technological advancements and certain digitalisation. Certainly, if the current rapid pace of technological and digital progression is anything to go by, it will be. As it stands currently, practically every industry on the planet has been infiltrated by technological innovation and rapid digitalisation in some way. With every innovation, there has been the realisation that we have more access, more conveniently, all the time. Even an aspect of society as globally widespread as the workforce is experiencing its own dose of modernisation through technology and digitalisation. In fact, the introduction of AI (artificial intelligence) into the HR and recruitment field is not just a figment of the world’s wildest collective imagination, but a reality now. AI and automation have been dancing on the edges of HR infiltration for a year or two now, but we are only just now beginning to see them come into play.

Much of Human Resources and recruitment can be decidedly repetitive by nature, and while things like phone interviews and group interviews are necessary, they can feel boring, even stale to HR personnel (not that they would ever admit it). Most open job positions attract hundreds, even thousands of applicants with varied resume examples highlighting as many skills and qualifications, and while all of them mean well, it is an unfortunately common occurrence that some of them are not appropriate candidates for the positions they have applied for. Up until now, companies’ HR representatives therefore had a monumental task of figuring out which applicants were admirable and serious candidates, which were not, and which were in the grey area. Because of the sheer volume of applicants that applied to any given job, it was often a case of unsuccessful applicants not even being contacted at all to let them know their current stance in the race for the job. This approach, while seemingly unavoidable, left a bad taste in applicants’ mouth. AI is about to make that job a whole lot easier.

AI operates in this circumstance as a talent scout. Automating the recruitment process, AI will aim to do the tedious aspects of the recruitment process in record time, with acute attention to detail. Enhancing efficiency and reducing recruitment bias, AI processes will be able to significantly narrow down the candidates to those that are realistically appropriate. When applicants are rejected, they will receive automated communication, letting them know of their fate, and thus freeing up their time to give their all to the next (hopefully more well-suited) job interview process. AI is not intended to take over the role of HR, and so its talents will be limited in this circumstance to take on only the tasks that can be easily automated, and that do not require the human touch. This will drastically reduce the HR representative’s administrative load, freeing up more of their time to go through the aspects of the recruitment process they need to have most attention to detail on, more closely.

The workforce of today is driven largely by the determination to find talent to fill the vacant positions that the workforce has on any given day. But with the introduction of AI into HR’s recruitment processes the world over, the future of workforce recruitment is going to be powered by artificial intelligence. In reality, the current recruitment process and that of the future are much the same. HR representatives will still be responsible for the recruitment process for businesses across the global workforce. They will just have a more straightforward job, as AI and automation will assist them with the lacklustre tasks of the recruitment process. This is incredibly exciting, and if all goes well, this will serve as a fantastic example of humanity working collaboratively and peacefully with AI to create a stronger workforce for the future. There has never been such an incessant call for change, and change is here and ready to change the workforce – in all the best ways.

In the [probable] near future, we are likely to enter an age that is entirely driven and dependant on technological advancement and ongoing digitalisation. Currently, we are constantly surprised and shocked by how quickly the world moves from one innovation on to the next, barrelling onward and upward in its mission to constantly improve. The rapid evolution of digitalisation and technology right now is a strong indication that the future is going to harbour much of the same – at ever-increasing paces. Every industry in the world has experienced its share of innovation and change, and currently the workforce is going through a revitalisation of sorts. HR and recruitment procedures and ideals are being taken digital, and the recent introduction of artificial intelligence into the HR recruitment process for the workforce is going to drastically change things. Hopefully, for the better.

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